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How to Make a Click to Call Link in WordPress

Posted by Stacey Corrin on September 11, 2020

Do you want to know how to add a click to call link to WordPress? Many businesses use this approach to make it easier for mobile users to get in touch. And with more people using mobile devices, it’s a simple way to better serve your customers.

In this article, we’ll show you 3 easy ways to add a tap to call button to your WordPress website.

Why Make Phone Numbers Clickable in WordPress?

Most businesses now communicate with customers online through live chat, support tickets, email, and contact forms. But when people have specific questions or need help, they often prefer to speak to a human being. That human connection makes them feel listened to on a personal level and can increase customer satisfaction.

So from a user’s point of view, being able to quickly tap-to-call, saves them a heap of time. Instead of having to send emails back and forth, they can speak to someone almost instantly.

How Does Click to Call Work?

Click-to-call which is sometimes known as click-to-talk refers to when a user clicks a button or text to connect with someone else in real-time. So when you enter your number to connect a call, a go-between service uses the tel protocol to dial the business you’re trying to reach in order to start a conversation.

You also don’t need to download any software to use click-to-call technology. You simply use the device you have to hand.

For businesses just starting out, it’s worth checking out a few business phone services. That way you can tap into a whole host of features including:

  • Call forwarding
  • Number sharing
  • Answer calls from anywhere
  • Track call usage statistics

But if you’re not quite ready for that yet, here are 3 options for adding call now links to your WordPress site. Click any of the options to jump straight to the instructions:

  1. Create a clickable phone link with a WordPress plugin
  2. Add a phone number link manually
  3. Insert a phone link in your WordPress header

Let’s get started!

Option 1: Create Clickable Phone Links With a Plugin

This option makes use of a WordPress phone number plugin to add clickable call links to your site. The WP Call Button plugin is easy to use and allows you to add call buttons to the following areas of WordPress:

  • Posts and pages using both the classic and block editor in WordPress.
  • Sidebars and widget-ready areas with the built-in widget.
  • Anywhere else on your site with floating buttons that scroll with the user.

With this in mind, let’s look at the steps involved to get set up.

Step 1: Download and Install WP Call Button Plugin

Download and install WP Call Button Plugin

The first thing to do is download the WP Call Button plugin and upload it to your WordPress website.

If you’re not familiar with how to do this, check out this step-by-step guide for installing WordPress plugins.

Step 2: Configure the Settings for Sticky Call Buttons

With the plugin installed and activated, head to Settings » WP Call Button to begin configuring the plugin settings.

call button settings

There are 2 ways to display your phone number buttons with this plugin which include Sticky Call Buttons and Static Call Buttons. The sticky buttons scroll as users scroll down your site, while static buttons stay in one place.

Call button display types

The default settings page includes the following common settings for creating a Sticky Call Button:

  • Call Button Text – What your hyperlinked phone number will display as.
  • Button Position – How the sticky call button appears on your site.
  • Call Button Color – Choose a color for your call button.
  • Visibility – Choose to hide the button on certain pages.

There’s also the possibility to only show your call button on mobile devices, which is useful for sites wanting to optimize their mobile user experience.

To make use of these settings, enter your phone number into the text field indicated at the top of the page.

add your phone number

The smart phone field lets you choose your country from a dropdown list and will automatically add your country code in the correct format.

Then go ahead and set the button placement, color, and visibility settings.

Button position and color options

By default, a click to call button is added to all pages on your website. But as we mentioned above, you can select specific pages for it to show or for the button to display on mobile pages only.

When you’re happy with your settings, set the Call Now Button Status to Active and click Save Changes. You’ll then see your call now button live on your website.

Published click-to-call button

Step 3: Set the Static Call Button Settings

If you’d like to include static click-to-call buttons in WordPress, choose the Static Call Button option from the settings page. Here you can again, set the button text and color, as well as choose to hide the phone icon from the button.

Static call button settings

Where these settings differ, however, is with how you publish the button on your site. Users of the classic WordPress editor can copy a generated shortcode and paste it into a post, page, or widget.

While with the modern WordPress editor, you can use the built-in WordPress block.

Step 4: Publish your Static Phone Call Button

Let’s take a look at how to publish your click-to-call button using a WordPress Block.

First, open up the post or page where you’d like to add the phone number or choose Pages » Add New from the WordPress admin area.

Then click the plus icon to add a new WordPress block to your page.

Add a new WordPress content block

Next, select WP Call Button to add it to the page.

WP Call Button Block

When you click it, you’ll see options on your right-hand side for changing the button color, font size, position, and more.

Options for the call button block

Click Publish when you’re satisfied with the layout. Then when you navigate to that page, it will look similar to the example below.

Published static call button

Step 5: Add a Click-to-Call Button with a Widget

The last step is for site owners who want to add a clickable phone number to widget-ready areas in WordPress.

To do this, head to Appearance » Widgets. Then scroll until you see the WP Call Button widget and click and drag it your sidebar. 

Then edit the title, description, button color, etc.

Click to call button widget settings

Save your settings and click Done. And when you navigate to your site, it’ll look similar to the image below:

Call Us button in a WordPress widget area

As you can see, using this WordPress plugin is one of the easiest ways to allow site visitors to click and call you from web and mobile browsers. Not only is it 100% free, but it also seamlessly integrates with Google Analytics.

Then you can connect it with MonsterInsights to track the number of people who click to call you, as well as which pages bring in the most leads. Plus all of this can be done without having to leave your WordPress dashboard.

But what if you want to make use of this technology without having to use WordPress plugins? The next option explains how.

To manually add clickable telephone numbers and links to your WordPress website, it can be as simple as copying and pasting a simple code snippet.

This option uses an HTML code snippet that opens phone links on mobile apps, mobile devices, PCs and Mac computers. On a Mac, the link will open in Facetime, while in Windows 10 it will open on Skype.

First, open the post or page where you’d like to add your phone number. For this example, we’ll use an existing post which we’ll edit.

If you’re using the new WordPress editor, add a new HTML block.

Add a new HTML block

Then copy the following code snippet and paste it into the HTML block.

 <!--This link will work on Android and iPhone. It will be visible to desktop users but will result in an error when clicked -->

 <a href="tel:+15555551212">+1 (555) 555-1212</a>
 <a href="tel:15555551212">Call Me</a>

Then click Publish and navigate to the live post to see the results.

Add a manual click to call hyperlink in WordPress

Option 3: Adding a Phone Link in the WordPress Header

It’s also fairly easy to add your phone link in the WordPress header or navigation menu.

To do this, go to Appearance » Menus and click Custom Links from the right-hand column.

Add a custom menu link

Then in the URL field, add your phone number in the following format:

Tel:+155555555

And in the Link Text field, type the label you’d like to give your call link. Then click the Add to Menu button and Save Menu, to make it live on your website.

Here’s an example of what the call link in your header will look like:

Phone link in WordPress header

And that’s it! You’ve successfully added a click-to-call link in WordPress the super-easy way. 

But if you’re still looking for ways to effortlessly improve your business, check out this guide on how to set up a free professional business email address for customers who prefer email rather than phone calls. 

If you found this article useful, do follow us on Facebook and Twitter for more helpful tips and tutorials.

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