Terms & Conditions
The following terms and conditions govern all use of the SeedProd website and all content, services and products available at or through the website. We reserve the right to change or modify the current Terms and Conditions with no prior notice.
By purchasing from SeedProd LLC, you agree to all of the Terms and Conditions. If you do not agree, please do not purchase and/or use SeedProd services or products.
SeedProd grants each customer a non-transferable license to use the software for internal use, and as defined by the terms set in the customer’s chosen license package (Personal, Developer Etc). Where the license package allows the software to be used on multiple sites per license type. The customer/license-holder may not resell the originally purchased license key provided by SeedProd, LLC, to other users of the license (such as clients) for commercial benefit. Additionally, the customer may not sublicense, to any person or entity, any rights to distribute the software or license key. SeedProd will only provide services, updates and support to the original customer/license-holder with a legitimate license key, and consider any other uses of this license key for support queries as fraudulent.
Plugin HTML and PHP code are licensed GPL V2. The SeedProd API is proprietary and a license key is required.
- Support Policy
Technical support and software upgrades are provided electronically only (via the support forum and email, no telephone support) to customers who have an active license which they have purchased. Support and upgrades will be provided in accordance with the license as defined at the time of purchase.SeedProd is happy to help if you are having trouble getting our plugins to work in your environment or find a bug. We also don't mind helping if you need a lite modification. However any major modification that involves custom code or more than a few lines of css are out of scope of the support policy.
- Update Policy
Automatic and manual updates are available via the API and member portal during your licensed term. We do not maintain a download link after your license has expired. You must renew to obtain a new download link and product updates.
- Add Ons, Themes and Stock Images Policy
All add ons require a valid and active license key to operate. Themes and Stock Images require a valid and active key to access. All stock images are licensed under Creative Commons 0 (public domain).
- Subscription Fees & Auto Renewals
All licenses automatically renew annually (except for lifetime licenses) on your original purchase date. You may cancel automatic renewals at any time in the members area dashboard or by contacting us. An email renewal subscription reminder will be sent to the email address on the account prior to renewal. We will keep your payment method stored securely using our 3rd party PCI compliant payment provider https://chargebee.com.
- Refund Policy
SeedProd wants to make sure you are happy with your purchase and that it works correctly in your environment. If you are unsatisfied for any reason SeedProd will issue a full refund within 14 days of payment from seedprod.com. We reserve the right to remotely disable the plugin if it does not have a valid or active license. If you've purchased a SeedProd product from a 3rd-party vendor or marketplace you are bound by their refund policy and terms.
- Price Changes
SeedProd reserves the right to change the price of any product at any time. Any price change will be reflected on the website. In the event that any price is lowered, you will not be entitled to a refund in the difference in the price from the time you purchased SeedProd.
- "Lifetime" Definition
Any license sold with a "Lifetime License" is limited to the lifetime of the product. If the product or company is abolished so is the license.
- Right to Refuse Service
We are friendly, professional people, and expect you to be the same. Please always be kind and courteous to any of our staff and members of the community. We will not tolerate abusive or offensive behavior of any kind. We reserve the right to stop providing service to you and terminate your support and upgrade license at any time, for any reason. Please don’t be a jerk
All products are property of SeedProd, LLC. Claiming any type of intellectual or exclusive ownership rights of our products is strictly prohibited.
- Disclaimer of Warranties
The services and products are provided “as is”. SeedProd and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither SeedProd nor its suppliers and licensors, makes any warranty that the plugin will be error free. We do not hold and will not be held responsible for any conflicts or compatibility issues that may occur due to 3rd party software. We assume no responsibility for any data loss as a result of installing or using the plugin. Should conflicts occur with 3rd party software, we may provide support at our discretion. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
- Limitation of Liability
In no event will SeedProd, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement or substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to SeedProd under this agreement during the twelve (12) month period prior to the cause of action. SeedProd shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
You agree to indemnify and hold harmless SeedProd, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the plugin or Website, including but not limited to your violation of this Agreement.