SeedProd Documentation

Documentation, Reference Materials, and Tutorials for SeedProd

Cannot Save Changes in SeedProd

If you come across the error message “Something has prevented the page from being saved” in SeedProd while trying to save changes, a few things might be causing this issue. Here’s how you can check for errors and troubleshoot it:

Check for Errors in the Browser Console:

To find out more about what’s causing the problem, you can look for errors in the browser console. Here’s how you can do it:

  1. Right-click on the SeedProd Editor window and select “Inspect” from the menu that appears.
  2. In the window that opens, find the tab called “Console” and click on it. Here, you might see some error messages being displayed after attempting to save changes.

Different Errors To Look For:

  • 403 Error: If you see this error when trying to save changes, it might mean there’s a security plugin or firewall on your site blocking the saving process. You should adjust your security plugin settings or contact your hosting provider for help to make sure you have the correct permissions to save changes. If you’re using WordFence, you can refer to this article.
  • 500 Error: This error is often linked to not having enough memory or conflicts with plugins or themes. Contact your hosting provider to get the PHP error logs from the server, which can show what’s causing the 500 error. You can also try increasing your WP Memory Limit and disabling other plugins temporarily or changing themes to troubleshoot the issue.

Note: If there’s a critical error message seen, you may get a copy of your most recent PHP log with help from your hosting provider. This can be sent in your report to the conflict plugin’s support team and to our support team.

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